Privacy Policy

This Privacy Policy explains how The Guttermen, LLC ("The Guttermen," "we," "us," or "our") collects, uses, and protects information when you visit theguttermen.com (the "Site") or contact us for our gutter installation, repair, and maintenance services. By using the Site, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site.

Information you give us. When you fill out a quote or contact form, request service, or call us, you may provide your name, phone number, email address, service address, and details about the work you need. We use this information only to respond to your request and provide our services.

Information collected automatically. Like most websites, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, and how you arrived at and interact with the Site.

How We Use Your Information

• Respond to inquiries, quote requests, and service requests
• Schedule and perform gutter services and follow up with you
• Operate, maintain, and improve the Site and our services
• Measure the performance of our website and advertising
• Comply with legal obligations and protect against fraud or misuse

Cookies, Analytics & Advertising

We use third-party analytics and advertising tools to understand how visitors use the Site and to measure and improve our marketing. These tools may set cookies or use similar technologies and may collect information such as your IP address, device, and browsing activity on our Site. They include:

• Google Analytics and Google Ads — website analytics and advertising measurement
• Meta (Facebook) Pixel — advertising measurement and audience building
• Microsoft Clarity — anonymized session analytics and usage insights
• Website visitor analytics — tools that help us understand which businesses and visitors engage with our Site

You can control cookies through your browser settings and opt out of certain advertising cookies. To manage Google's use of data, visit Google's policies; to manage Meta preferences, visit your Facebook ad settings.

How We Share Information

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business and website (such as analytics, advertising, hosting, payment, and communication providers), and only to the extent needed to perform those services. We may also disclose information if required by law or to protect our rights, safety, or property.

Mobile / SMS Data

If you provide your mobile phone number and opt in to receive text messages from us, we use that number to send SMS messages related to your service — such as appointment reminders, service and job updates, quote and estimate follow-ups, invoices, and customer support. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never sold or shared with third parties or affiliates for marketing. We share your mobile number only with the service providers that help us operate our text messaging program (for example, our messaging platform), and only to the extent needed to deliver those messages to you. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates. See our Terms & Conditions for the full SMS/text messaging terms.

Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request that we correct or delete the information you have provided, or ask us to stop contacting you, by reaching out using the details below. You can also disable cookies in your browser and opt out of interest-based advertising through the links above.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

The Guttermen, LLC
3631 Delree St, West Columbia, SC 29170
Phone: (803) 791-7147
Email: theguttermen@msn.com